According to Wikipedia:
"Business Process Management in Information Technology encompasses the
analysis and study of the business processes present in various business
verticals and domains which are aimed to be automated with the use of
Information Technology and software systems."
Other pages in this website have discussed the value of Business Process
Management and provided the reader with examples.
Once organization has:
- decided that business process management is more effective than just
managing by departments and cost centers
- determined its major, cross functional and minor business processes
- appointed a process owner and manager
- documented its processes
- started using these documented processes for initial and continuous
- started to implement continuous improvement by focusing on cross
functional business processes
- looked at relating compensation to business process performance
- related cross functional business processes to:
- organization goals
- Key Performance Indicators
Then the organization needs to determine how much Information Technology they
need and want to implement for Business Process Management.
Business Process Management Technology Concerns:
- What is the least amount of technology needed to improve our cross
functional business processes and achieve our goals
- Can we simply document our cross functional business processes in Excel,
Visio, PowerPoint, butcher paper or do we need a more sophisticated
- How will this technology actually improve performance of our processes?
- Will the technology simplify reporting so we can focus on improving or
will accounting and IT resources be tied up with reporting in the new
technology rather than most improving our processes?
- Can this technology be part of another application like Business
Intelligence or Performance Management software or should it be stand alone
- What is our budget for business process management technology?
- Do we have the technical resources as well as the time to implement and
manage this technology?
- Who should own and be responsible for this technology? Accounting,
Operations, or IT?
- How easy is it to maintain this technology?
- How often do we have to upgrade this business process management
- Will this technology make a difference in sending a signal to everyone
that business process management is here to stay and it is not a passing fad
like other programs that came and went?
- Will we need outside consulting help on implementing the business
process management technology or just on setting up our business process
The links to the right will give you more
information about individual aspects of Business Process Management.
Call John Antos or Jim Brimson at 972-980-7407 to
find out how Business Process Management can help you reach your goals and give
you peace of mind
|Business Process Management for any
Phone: 972.980.7407 email: Contact us
Value Creation Group, Inc.
7820 Scotia Dr. #2000