Best Business Process Management system has certain characteristics

Just like anything else in a business there is a best way of performing the process of business management.

Best Business Process Management system will vary depending on on the organization.

Lets look at some variable involved with Business Process Management and then discuss some alternative approaches that might not be the best, but may be a stepping stone to the best. Remember people usually don't start running by running a 26 mile marathon on the first day. Likewise, implementing a Business Process Management system is a journal rather than a single destination.

• Define business processes: major , cross functional, and minor
• Best: Define 8-12 major business processes, supporting cross functional process, and related minor processes
• Better: define some cross functional business processes
• Starting: define a major cross functional business process



• Determine process manger
• Best: full time process manager
• Better: part time process manager
• Starting: process management implementation team is process manager
  
  
• Ensure all functional areas that touch process have a representative
• Best: all functional areas have a representative part of process team
• Better:
• Starting: process team members serve as representatives for each area
   
• Capital expenditure approval for process
• Best: All capital expenditures are reviewed at both process and functional level and related to strategy and goals
• Better: capital expenditures reviewed at both process and functional level
• Starting: capital expenditures only reviewed at functional level
   
• Resolve process issues
  • Best: resolve process issues at process level as well as functional and strategy level
  • Better: resolve process issues at process level as well as functional level:
  • Starting:  resolve issues at functional level
    
    
• Resolve process issues with supporting processes
• Best: resolve process issues with supporting processes and strategy
• Better: resolve process issues with supporting processes
• Starting: don't focus on process issues and supporting processes only focus at functional level
   
• Make sure process is documented


• Best: all processes are documented
• Better: Most processes are documented
• Starting: Some processes are documented
   
• Make sure process is reviewed for initial and follow up training
  • Best: processes are used for initial and follow up training
  • Better: processes are used for initial training
  • Starting: functional training only
      
• Approve Process Key Performance Indicators


• Best: Key Performance Indicators at process and functional levels and related to strategy
• Better: Key Performance Indicators at process and functional levels
• Starting: Key performance Indicators only at functional levels
   
• Support and Prioritize Continuous Process Improvement


• Best: Continuous Process Improvement at process and functional level and related to strategy
• Better: continuous process improvement at process and functional level
• Starting: continuous process improvement at functional level

Links to the right will give you more information about individual aspects of Business Process Management.

Call John Antos or Jim Brimson at 972-980-7407 to find out how Business Process Management can help you reach your goals and give you peace of mind