Provide 1-2 hour overviews for senior executives to:
obtain their support
answer any questions
obtain agreement on what to focus on
ABM Training for Implementers
Provide 1-5 day Training for ABM Implementation Team to:
obtain their support
answer any questions
show how to sell to managers and process workers
explain concepts
demonstrate software
show how to use ABM information
explain focus of ABM
ABM Initial Training for Departments/Cost Centers
Provide 1-4 hours of Training for Departments and Cost Centers to:
obtain their support
answer any questions
show how ABM will benefit them and their organization
explain concepts
demonstrate software
show how to use ABM information
explain focus of ABM
ABM Training After Implementation on How To Use ABM
Information
Many ABM initiatives fail because Sr. Executives, Managers, and Process Workers
do not know how to use ABM information properly. These workshops are geared toward
individual cost centers and departments to:
identify areas that needed to be redesigned
answer any questions
show where different performance measures are necessary
discuss frequency of updates of driver information
discuss changes to number and frequency of activities
ABM Software Training
Software training can include:
basic training on software
using excel or Cognos for reporting
help in building the ABM model
how to customize software
Success
Sr. Executive
Managers
Process Workers
Compensation Tied to Cross Functional
Business Process Performance
Compensation Tied to
Activity Performance
Compensation tied to
Activity Performance
Ask Managers About Improvement
Ask Process Workers About Improvement
Consider Process Improvement Part of Their Job
Tie Performance Measures to Strategy
Educate Process Workers on How Their
Activities Affect Strategy
Understand How What They Do
Affects Strategy of Organization
