Business Process Management Methodology

1. Starts with defining 8-12 major processes

2. Then defines cross functional processes that support these 8-12 major business processes

3. Then defines the minor processes that support cross functional processes

4. Then define the support processes for the processes above

5. Assign Process Owner

6. Assign Process Manger

7. Assign Functional Areas Representatives

8. Document Process

9. Train initially and Follow up at Process level

10. Determine Process Key Performance Indicators

11. Relate process Key Performance Indicators to strategy

12. Relate Continuous Process Improvement projects at process level and to strategy

13. Approve capital expenditure for process and relate to strategy

14. Address process issues within their process

15. Address process issues with supporting processes

16. Report financial and performance at cross functional process level

17. Report financial and performance at major process level to executives and board

18. Budget at process level and relate to strategy

19. Forecast at process level and relate to strategy

20. Buy or create technology to support business performance management

Links to the right will give you more information about individual aspects of Business Process Management.

Call John Antos or Jim Brimson at 972-980-7407 to find out how Business Process Management can help you reach your goals and give you peace of mind