Michael Spendolini in his book, "The Benchmarking Book",
defined benchmarking as "
- continuous, systematic, process for evaluating products, services,
and work processes of organizations that are recognized as representing
best practices for purpose of organizational improvement."*
To find out about his Benchmarking Menu,
*Spendolini, Michael, "The Benchmarking Book, AMACOM, NY.
To find out about his Benchmarking Menu, email below or call Michael
Spendolini or Mark Czarnecki at 972.980.7407 to find out how Benchmarking can
help improve your organization.
|Learn Best Practices From Others Through
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Value Creation Group, Inc.
7820 Scotia Dr. #2000